- FROMNATURE MALAYSIA
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Thanks for your visit FROMNATURE MY. We are official Website and a membership-based online shop. If this is your first visit, please register an account as a user at www.efromnature.my.


How to Place an Order
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1. If you've find favorite items, please click Add to Cart.

2. Once you have chosen the desired quantity, size, and color, you may proceed to ‘CHECKOUT’.

3. Please fill in your delivery information and address.

4. Please select payment method.

5. Please check the amount you're willing to pay.

6. If you have selected payment by Credit Card, enter your billing information to complete the payment.

7. Colors as shown in the catalog may vary from the actual colors of the garments as the process of photography and printing involves a lot of transitions and changes.


Contact

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- Address : 8,9 LEVEL, MIJUMEDICAL B/D, 2, DOSIN-RO 60-GIL, YEONGDEUNGPO-GU, SEOUL, SOUTH KOREA
- Phone : 82-2-3661-2800

- e-mail : fromnaturemy@gmail.com


International Shipping Service

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We ship parcels with Rincos. If the Order Status is Complete, you will be able to trace your tracking number and information in My Orders page.


1. Postage Fees & Charges.

    International shipping fee will vary depending on the shipping company rate basis. (including box weight).

    But, FROMNATURE MY charge only USD 5.00 per purchase for a single consignee for Peninsular Malaysia and USD 8.00 for East Malaysia (Sabah and Sarawak)

2. Free Delivery

    Peninsular Malaysia – Purchase more than USD 40 in a single order.

    East Malaysia – Purchase more than USD 60 in a single order.

3. Delivery Time

    We try out best to prepare your orders and arrange send out as soon as we can, but International Shipping normally takes about 5~7 business days, excepts Saturday, Sunday & Public Holidays.

    Office Hours are from Monday to Friday, excluding Saturday, Sunday and Public Holidays.


Cancel/Exchange/Refund

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FROMNATURE MY procedures to check all items before shipping out to our customers to ensure that all items are in order and in good condition.

All items sold are not returnable, refundable nor exchangeable. In the event that wrong goods are received, damaged or broken, kindly contact us at fromnaturemy@gmail.com within 3 working days of receiving your items.

We will reply your email within 2 working days of receive your email.

※ fromnatureofficial_malaysia contact for an email address. fromnaturemy@gmail.com


The following conditions apply :

• All goods returned must be in its complete and original packing conditions. Items which are removed from its original packing or used are not entitled for the refund/return.
• Customers are to undertake the full responsibility for returning the goods to FROMNATURE MY. All freight, shipment and insurance charges are to be borne by the customers.

   FROMNATURE MY shall not be liable for any damages or loss of items during the return shipment back to FROMNATURE MY.
• All delivery charges and other handling fees are not refundable. Restocking and other fees may be charged.
• FROMNATURE MY shall replace the same items to customers in the event that wrong goods are delivered or damaged that are directly resulted from efromnature.com.my error.

   In the event that same items/goods are not available, FROMNATURE MY shall FULL refund to the customer.


Personal Information Control Manager [View Privacy Policy]

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Conact Person : KIM HYUN JIN

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- Phone :82-2-3661-2800

- E-mail : maleshin@naver.com